All products will be shipped to the address supplied by the User for delivery when the purchase was made. Cork World is not responsible for any mistakes made or any incorrect information of the User’s postal address provided when placing an order if the product is returned or not delivered due to this. The User is responsible to provide us with the complete and correct address when registering.
Once your payment details are confirmed, we will pack and ship your order within the next 3 working days.
You will receive an email on the day of your purchase and a second one when your order is shipped.
Your order will be shipped through the following company: CTT – Correios de Portugal, with the following rates:
Mainland Portugal: Correio Nacional Registado or CTT Expresso (CTT)
0.0 kg – 0.5 kg: 4,50 € National Registered Post
0.5 kg - 2.0 kg: 6,50 € National Registered Post
0.0 kg – 2.0 kg: 5,50 € CTT Express Service
2.0 kg – 5.0 kg: 6,50 € CTT Express Service
5.0 kg – 20.0 kg: 8,50 € CTT Express Service
Portugal Islands: National Registered Post ou CTT Expresso (CTT)
0.0 kg – 0.5 kg: 4,50 €
0.5 kg – 2.0 kg: 6,50 €
2.0 kg – 5.0 kg: 12,50 € CTT Express Service - Islands
5.0 kg – 10.0 kg: 15,50 € CTT Express Service - Islands
European Union: EU International Shipping - Tracked (CTT)
0.0 kg – 0.5 kg: 8,50 €
0.5 kg – 1.0 kg: 12,50 €
1.0 kg – 2.0 kg: 18,50 €
2.0 kg – 5.0 kg: 25,50 €
Rest of the World: International Registered Post (CTT)
0.0 kg – 0.5 kg: 12,50 €
0.5 kg – 1.0 kg: 22,50 €
1.0 kg – 2.0 kg: 35,00 €
The official deadlines of delivery according to CTT – Correios de Portugal are:
- National: 1 day
- Europe: 3 working days
- Rest of the world: 5 working days
These times may vary since there are other shipping companies involved especially outside Portugal.
Cork World is not responsible for any delays on deliveries but we will do our best so the companies used, will deliver your parcel as soon as possible.
We will guarantee the delivery to the different countries but will not be responsible for any Customs taxes or restrictions that your country might have.
These possible charges are not responsibility of Cork World and may vary from country to country.
Cork World is not responsible for any delivery delays incurred by Customs actions.
We advise all our clients to enquire about these charges before placing an order with us.
If applicable, you decide to pick up your online purchase in our physical store this is possible and free.